Are you looking for the quality and expertise of a fortune 500 BPO provider at a price that is affordable for your call center, sales, customer care and billing support needs? OPUS is the answer.


Number of staff you need:


Estimated days of procurement: 30 Days


Number of staff you need:

Estimated days of procurement: 30 Days

Work with a leading BPO and offshore staffing company in the Philippines!

OPUS provides global outsourcing solutions for foreign companies who want to establish operations in the Philippines. Partner with an experienced foreign owned and managed Philippine BPO provider - OPUS helps companies reduce staffing and overhead costs by more than half, increase customer experience, improve productivity and scale your business.

Leading BPO

Why Opus

We are a solutions and results driven BPO company and a leader in customer experience outsourcing. Our mission is to help clients grow their businesses in the most cost-effective and efficient way possible through smart technology.

We work closely with our clients across all aspects from initial engagement, recruitment, mobilization, operational readiness, go-live, optimization and expansion to make sure our clients strategic and operational requirements deliver high quality outcomes.

We pride ourselves in recruiting only the top 10% highly-trained customer experience professionals, who operate from our state-of-the-art technology 24/7 service delivery centers.


We specialize in providing staffing services for the following service disciplines.


  • Order Verification and Processing
  • Customer Support and Retention
  • Customer Complaint Resolution
  • Product Support
  • Technical Helpdesk
  • Customer Win-Back
  • Chat Support
  • Email Support
  • E-Commerce Services
  • Logistics and Dispatch Services


  • Customer Satisfaction Surveys
  • Customer Acquisition
  • Customer Retention
  • Customer Win Back
  • Lead Generation
  • Appointment Setting
  • Upselling and Cross-selling
  • Market Research
  • Product and/or Service Registration
  • Transcription Sevices
  • Live Warm Transfers

Knowledge Services

Information Technology Services

  • Web and Software Development
  • Mobile App Development
  • QA Testers
  • Technical Support

Creative, Multimedia & Animation Services

  • Web Design
  • Graphic Design
  • 2D/3D Animators
  • Video Editors

Digital Maketing Services

  • SEO / SEM (Paid Search) / Social Media Marketing
  • Content Writing / Content Moderation

Financial Services

  • Bookkeepers
  • Accounts Payable / Receivable
  • Credit Collection

Human Resource / Business Support Services

  • Virtual Assistants
  • Data Processing
  • HR and Recruitment
  • Research Assistants

Our offices have lots to offer!

Production Floor
Production Floor
Server Infrastructure
Server Infrastructure
Employee Lounge
Employee Lounge
Meeting Room
Meeting Room
24hr Bldg Security
24hr Bldg Security


5 Star

After meeting the Opus team for the first time, I knew that I found the strategic partner that will help me build a strong team and achieve my objectives to drive outstanding customer experience and improved efficiency.

- Michal Lewandowski
5 Star

I've been working with the Opus team for 6 months now. There are hundreds of BPO's in the world these days, so the only thing that separates them is the team. Opus has been efficient, trustworthy and are my go to for outsourcing solutions.

- Jon Kelly